Terms and Conditions menang88 – Platform User Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and Menang88 ("Platform", "we", or "us") in connection with your use of all services, games, promotions, and features provided through the Menang88 website and mobile application.

By accessing, registering for, or using any part of the menang88 platform, you hereby confirm that you have read, understood, and agreed to be fully bound by these Terms. This acceptance is ongoing and applies each time you use our platform.

If you use the menang88 platform on behalf of a third party or organisation, you also confirm that you have the legal authority to accept these Terms on their behalf.

2 Member Eligibility

To register and use the Menang88 service, you must meet all of the following eligibility requirements:

• You must be at least 18 years old at the time of registration and throughout your use of the platform.
• You must be an individual registering on your own behalf, not on behalf of any other party.
• You do not have any other active or previously suspended menang88 accounts.
• Use of Menang88 services is not prohibited by the laws of the country or region where you are located.
• You are not an employee, family member of an employee, or agent directly associated with menang88 or any of our partner companies.

Menang88 reserves the right to request proof of age and identity at any time. If you are found not to meet the eligibility requirements, your account may be suspended and any existing balance may be subject to further investigation before any withdrawal is permitted.

3 Registration & Account Verification (KYC)

During registration, you are required to provide complete, accurate, and up-to-date personal information. Menang88 uses this information for identity verification purposes (KYC — Know Your Customer) to ensure platform security and meet applicable compliance requirements.

Documents that may be required during the KYC process include:

• Copy of a valid identity card (MyKad) or passport
• Proof of address (utility bill, bank statement, or official letter dated within the last 3 months)
• Screenshot or proof of the payment method used

Each individual is only permitted to hold one account at Menang88. Multiple account registrations by the same individual are strictly prohibited and will result in the immediate suspension of all associated accounts.

4 Deposits & Payments

Menang88 accepts deposits via multiple payment methods including DuitNow, FPX Internet Banking, Touch 'n Go eWallet, GrabPay, Boost, and bank transfer. All available payment methods are displayed on the Deposit page of our platform.

The deposit-related conditions are as follows:

• The minimum deposit is MYR 20 for most payment methods.
• All deposits must be made using a payment method registered under the member's own name.
• Menang88 is not responsible for any charges or fees imposed by your bank or eWallet provider.
• Third-party deposits are not accepted and may result in temporary account suspension pending investigation.
• Menang88 reserves the right to request additional verification for deposits exceeding a certain amount for anti-money laundering (AML) compliance purposes.

5 Fund Withdrawal

Withdrawals from your Menang88 account are subject to the following conditions, established to ensure the security and transparency of every transaction:

• Members must have fully completed the KYC process before their first withdrawal is processed.
• Withdrawals may only be made to a bank account or eWallet registered under the same member's name.
• Menang88 processes withdrawal requests within 1–24 hours, depending on the payment method and account verification status.
• Any balance derived from bonuses must meet the specified wagering requirements before a withdrawal is permitted.
• Menang88 reserves the right to suspend withdrawals pending investigation if suspicious activity is detected on an account.
• Minimum withdrawal is MYR 50 for all payment methods.

6 Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by Menang88 are subject to specific terms displayed alongside each offer. The general conditions applicable to all promotions are as follows:

• Each bonus has a wagering requirement (rollover/wagering requirement) that must be fulfilled before a withdrawal is permitted.
• Bonuses typically have a set expiry period. Any bonus not used within the specified timeframe will expire automatically.
• Menang88 reserves the right to cancel any bonus if a member is found to be using techniques or strategies intended to manipulate the bonus system.
• Each promotion is for single use only unless otherwise stated.
• Bonuses cannot be transferred between accounts and hold no cash value until wagering requirements are met.
• Menang88 reserves the right to modify, withdraw, or terminate any promotion at any time with or without prior notice.

7 Game Rules & Fair Use

All games on the Menang88 platform use an independently certified Random Number Generator (RNG) to ensure the fairness and integrity of every game round. The RTP (Return to Player) value for each game is displayed on its respective game information page.

The following activities are strictly prohibited on the menang88 platform:

• Use of bots, automated scripts, or third-party tools to assist in gameplay
• Collusion between two or more accounts to gain an unfair advantage
• Exploiting bugs or system vulnerabilities for personal gain
• Any form of fraud, document forgery, or provision of false information
• Any attempt to hack, attack, or disrupt Menang88 systems in any way

Menang88 monitors all gaming activity in real time. Any breach of these rules will result in immediate account suspension, cancellation of all bonuses, and potential legal action depending on the severity of the violation.

8 Account Security & Responsibility

Each member is fully responsible for maintaining the security of their account, including keeping their password and login credentials confidential. Menang88 recommends using a strong, unique password and enabling two-factor authentication (2FA) for added protection.

You are responsible for all activities that occur under your account. menang88 will not be held liable for any losses arising from third-party misuse of your account due to your own negligence in safeguarding your password.

If you suspect your account has been accessed without authorisation, please contact the Menang88 support team immediately to initiate a temporary account freeze.

9 Account Suspension & Closure

Menang88 reserves the right to suspend or close any member's account at any time for reasons including but not limited to:

• Breach of any term in this document
• Evidence or suspicion of fraud, money laundering, or illegal activity
• Failure to submit verification documents within the specified timeframe
• Use of multiple accounts by the same individual
• Requests from relevant legal authorities

In cases of account suspension due to fraud or breach of terms, menang88 reserves the right to withhold the entire account balance until the investigation is concluded. If suspension occurs for other reasons, any valid balance will be returned to the member once the verification process is complete.

10 Responsible Gaming

Menang88 is committed to responsible gaming and provides a range of tools to help members stay in control. These tools include daily deposit limits, session time limits, temporary cooling-off periods, and long-term self-exclusion.

If you or someone you know is showing signs of a gambling problem, please take the following steps:

• Use the deposit limit feature to control your spending
• Activate a temporary self-exclusion pause via your account settings
• Contact the menang88 support team for further assistance
• Visit page Responsible Gaming for additional information and resources

11 Liability Limits & Disclaimer

The Menang88 platform is provided on an "as is" basis. While we strive to ensure platform availability at all times, Menang88 does not guarantee that the service will always be free from interruptions, delays, or technical errors.

Menang88 shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Service disruptions or scheduled system maintenance
• Internet connection failure or technical issues on the user's end
• Fair game results based on certified RNG
• Actions or omissions by third parties, including game developers and payment providers

Menang88's maximum liability to any member is limited to the total amount deposited by that member within the 30 days preceding the liability claim.

12 Amendment of Terms & Applicable Law

Menang88 reserves the right to amend, update, or replace these Terms at any time without prior notice. However, we will endeavour to notify members of material changes via in-platform notifications or email at least 7 days before the changes take effect.

Your continued use of the Menang88 platform following any amendments to the terms constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically for the latest changes.

These Terms are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties. Should negotiation fail, the dispute will be resolved through binding arbitration.